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Terms and Conditions — Roobet Casino

1) Eligibility & Player Responsibilities

1.1. You may use the Services only if you: (a) are of legal gambling age in your jurisdiction (18+ or higher where required), (b) have full legal capacity, and (c) are not self-excluded or otherwise prohibited from gambling.
1.2. You are responsible for ensuring that online gambling is legal in your location and that you comply with all local laws.
1.3. You must provide accurate and complete information during registration and keep it up to date.
1.4. You may not open or operate more than one account (“duplicate accounts” are prohibited).
1.5. You agree to keep your login credentials confidential and accept all activity conducted under your account.

2) Restricted Jurisdictions & Geolocation

2.1. Access to the Services may be restricted in certain countries, states, or territories. You must not use the Services from any prohibited jurisdiction.
2.2. Use of VPNs, proxies, or location-masking tools to circumvent geo-restrictions is strictly prohibited and may result in account closure and confiscation of bonuses/winnings derived from restricted play.
2.3. We may conduct IP/device checks and request proof of location at any time.

3) Account Registration & Verification (KYC/AML)

3.1. We may conduct Know Your Customer (KYC) and Anti-Money Laundering (AML) checks at registration, before withdrawals, and at any time thereafter.
3.2. You may be required to submit documents such as government ID, selfie, proof of address, proof of payment method ownership, and source-of-funds/wealth.
3.3. Failure to pass verification, refusal to provide documents, or provision of false information may result in account restrictions, suspension, or closure.
3.4. We may suspend withdrawals until verification is complete.
3.5. We may report suspicious activity to relevant authorities as required by law.

4) Deposits, Withdrawals & Payment Methods

4.1. Deposits and withdrawals must be made via payment methods registered in your name. Third-party payments are not permitted.
4.2. Minimum/maximum deposit and withdrawal limits apply and are displayed in the cashier. Additional transaction fees or third-party fees may apply.
4.3. We may request additional verification for withdrawals (e.g., proof of ownership of the payment method used to deposit).
4.4. We reserve the right to split withdrawals into installments and/or to process them via the original funding method where feasible.
4.5. Chargebacks or payment disputes may result in account suspension, debt collection, and reporting to authorities/bureaus.
4.6. If you deposit using one method and request a withdrawal to another, we may require wagering of the deposit amount and additional checks to mitigate money-laundering risk.
4.7. Crypto-specific terms (if applicable): network fees, confirmation times, rate volatility, and on-chain delays are outside our control. On conversion, displayed rates are indicative; final settlement occurs at the rate/time processed.

5) Currencies, Exchange & Balances

5.1. Account balances may be held in one or more supported currencies/crypto assets.
5.2. Exchange rates used for conversions are provided by third parties and may include spreads/fees.
5.3. Where required, the fiat equivalent of crypto deposits/withdrawals may be used for limits, reporting, and AML monitoring.

6) Bonuses, Free Spins & Promotions

6.1. Bonus offers are subject to specific terms displayed with each promotion (e.g., minimum deposit, wagering requirements, max bet while wagering, game weighting, win caps, bonus expiry, and country restrictions).
6.2. Unless stated otherwise, standard rules apply:

  • Wagering requirement: [e.g., 35x bonus or 35x deposit+bonus]

  • Maximum bet while wagering: [e.g., $/€5 or 0.0002 BTC per spin/round]

  • Game weighting: Slots 100%, table/live games 0–10% (see promo page), excluded games listed in each offer.

  • Bonus expiry: [e.g., 7–30 days] from crediting unless stated otherwise.
    6.3. Bonus abuse (e.g., low-risk betting, hedging, using multiple accounts, exploiting obvious errors) may lead to bonus cancellation, voided winnings, and account action.
    6.4. No-risk or minimal-risk wagering to meet rollover is prohibited.
    6.5. We may withhold or cancel any bonus where we suspect fraud, collusion, syndicate play, botting, or use of prohibited strategies.
    6.6. Promotions are limited-time and may be modified or withdrawn at our discretion.

7) Game Rules, RNG, RTP & Errors

7.1. All games are provided by licensed suppliers. Random Number Generator (RNG) outcomes are final.
7.2. Return to Player (RTP) information is displayed within game help files where available.
7.3. In the event of malfunction or obvious error (including display/odds/price errors, misconfigurations, or connectivity issues), all affected bets/spins are void, and the stake may be returned.
7.4. If a game is interrupted, the round may be resolved by the server upon reconnection.
7.5. We may cancel bets/spins placed after a game or market is suspended/closed or where a material pricing or settlement error occurred.

8) Fair Play: Collusion, Bots & Prohibited Conduct

8.1. You must play personally and in real time. Use of bots, scripts, automation, or software assistance that provides an unfair advantage is prohibited.
8.2. Collusion with other players, chip dumping, or sharing of private information to gain advantage is prohibited.
8.3. Abusive behavior, harassment, or disruptive conduct in chat or toward staff is not permitted.
8.4. We may suspend or close accounts for violations, void associated bets, and withhold bonus funds/winnings derived from prohibited conduct.

9) Responsible Gaming

9.1. We encourage responsible play. Tools may include deposit limits, loss limits, session limits, time-outs, and self-exclusion.
9.2. If you self-exclude, we will take reasonable steps to block access for the chosen period. Wagers placed prior to activation remain valid.
9.3. If you need help, consider contacting local resources such as [GamCare], [Gambling Therapy], or your regional helpline (links provided where applicable).

10) AML/CTF & Fraud Prevention

10.1. We monitor transactions to detect money laundering, terrorism financing, and fraud.
10.2. We may request source-of-funds or source-of-wealth documentation at any time.
10.3. Suspicious transactions may be reported to competent authorities; your account may be frozen pending review.

11) Dormant & Inactive Accounts

11.1. An account with no login or wagering activity for [e.g., 12 months] may be considered inactive/dormant.
11.2. We may charge a reasonable monthly fee on dormant balances (not exceeding applicable legal limits) after notice, or close the account and handle funds according to local regulations.

12) Taxation

12.1. You are solely responsible for reporting and paying any taxes applicable to your winnings and gambling activities in your jurisdiction.

13) Intellectual Property

13.1. All content and materials (site, apps, logos, graphics, game titles, etc.) are protected by intellectual property rights owned by us or our licensors.
13.2. You may use the Services solely for personal, non-commercial entertainment purposes.

14) Third-Party Services & Links

14.1. The Services may include links to third-party websites, wallets, or tools. We are not responsible for their content, policies, or practices.
14.2. Your dealings with third parties are solely between you and those third parties.

15) Privacy

15.1. Your personal information is processed according to our Privacy Policy (separate document).
15.2. By using the Services, you consent to such processing (where consent is the appropriate legal basis) and acknowledge our privacy disclosures.

16) Limitation of Liability

16.1. To the fullest extent permitted by law, Roobet shall not be liable for any indirect, incidental, consequential, or punitive damages arising from your use of the Services.
16.2. Our total aggregate liability for any claim shall not exceed the greater of: (a) the amount you deposited in the 30 days preceding the claim, or (b) [$X].
16.3. Nothing in these Terms excludes liability that cannot be excluded under applicable law (e.g., fraud, death/personal injury caused by our negligence where such exclusion is prohibited).

17) Indemnity

17.1. You agree to indemnify and hold harmless Roobet, its officers, employees, and partners from any claims, damages, liabilities, costs, or expenses arising from your breach of these Terms, unlawful use of the Services, or violation of rights of any third party.

18) Suspension, Closure & Account Reviews

18.1. We may suspend or close your account, withhold or void bonuses, or freeze funds where we suspect: breach of these Terms, illegal activity, fraud, collusion, bonus abuse, chargebacks, or regulatory risk.
18.2. During investigations, we may retain funds pending outcome.
18.3. We will act reasonably and, where legally permitted, provide notice of actions taken.

19) Complaints & Dispute Resolution

19.1. We aim to resolve complaints promptly.
19.2. If you are unsatisfied, you may escalate to our independent ADR provider (where applicable): [ADR details/link].
19.3. Arbitration clause (if used): Disputes may be resolved by binding arbitration in [Venue] under [Rules], unless you are entitled to statutory consumer court rights in your jurisdiction.
19.4. Nothing in this section deprives you of non-waivable legal rights available under applicable law.

20) Responsible Use of Technology

20.1. You are responsible for ensuring your hardware, software, and internet are compatible with the Services.
20.2. We are not liable for failures caused by your equipment, internet provider, power outages, or connectivity issues.

21) Force Majeure

21.1. We are not responsible for delays or failures caused by events outside our reasonable control, including but not limited to acts of God, war, strikes, power failures, network outages, or governmental action.

22) Changes to the Services & Terms

22.1. We may modify the Services (including adding/removing games or features) at any time.
22.2. We may update these Terms to reflect legal, technical, or business changes. Material changes will be notified (e.g., banner, email). Continued use after changes take effect constitutes acceptance.
22.3. The “Last updated” date at the top reflects the latest revision.

23) Severability & No Waiver

23.1. If any provision of these Terms is found invalid or unenforceable, the remaining provisions remain in full force.
23.2. Failure to enforce a provision is not a waiver of our rights.

24) Assignment

24.1. We may assign or transfer our rights and obligations under these Terms to another entity, provided your rights are not materially affected. You may not assign your rights without our prior written consent.

25) Governing Law & Jurisdiction

25.1. These Terms are governed by the laws of [Jurisdiction], excluding conflict-of-law rules.
25.2. Subject to any arbitration/ADR provisions and mandatory consumer protections, courts in [Venue] shall have non-exclusive jurisdiction.

26) Language & Precedence

26.1. These Terms may be provided in multiple languages. The English version (or [designated language]) shall prevail in case of inconsistencies.

27) Entire Agreement

27.1. These Terms, together with the Privacy Policy, Cookie Notice, and any specific promotion rules, constitute the entire agreement between you and Roobet regarding the Services.

Implementation Checklist (remove before publishing)

  • Insert entity name, address, license/number, regulator, and support contacts.

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  • Finalize bonus parameters (wagering, max bet, weighting, expiry) to match your promotions.

  • Add ADR/arbitration details and governing law per your license.

  • Align with Privacy Policy, Cookie Notice, Responsible Gaming, and AML Program.

  • Verify crypto-specific terms (if used) and cashier limits/fees.

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